Privacy

Privacy Policy

This privacy policy is a practical draft and should be reviewed by the business or qualified legal counsel before publication.

Information You Provide

Load & Go Junk Removal may collect information you choose to provide through the website, phone, text message, or email. This may include your name, phone number, email address, service address or ZIP code, service area, requested service, item location, job descriptions, access details, preferred date, preferred contact method, and messages.

Job Photos

You may choose to send job photographs by text message or another approved contact method. Photos are used to review the requested residential junk removal scope and should not include unnecessary sensitive information.

How Information Is Used

Information is used to respond to requests, confirm availability, discuss scope, coordinate service, improve website content, and maintain practical business records.

Phone, Text, and Email Communication

By contacting Load & Go or submitting a quote request, you may receive communication by phone, text message, or email related to your request. Message and data rates may apply.

Form Processor

The contact form is prepared for native Netlify Forms after deployment. Netlify may process submitted form details so Load & Go can review and respond to the request. Do not place secret keys in frontend files.

Hosting Logs and Cookies

Static hosting providers may collect standard server logs such as IP address, browser, device information, referring pages, and timestamps. This site does not intentionally use nonessential cookies or analytics by default.

No Sale of Personal Information

Load & Go does not intend to sell personal information submitted through this website.

Retention

Information may be retained as long as reasonably needed to respond to requests, provide service, maintain records, resolve disputes, and comply with practical business or legal needs.

Security Limitations

No website, email, text message, or form processor can guarantee absolute security. Avoid sending sensitive personal information that is not needed for a residential junk removal request.

Third-Party Links

This website may link to third-party services such as Google Maps, phone, text, email, hosting providers, or form processors. Their practices are governed by their own policies.

Policy Updates

This policy may be updated as the website, form processor, or business practices change. The current version should be reviewed before production publication.

Contact

Privacy questions can be sent to loadgojunkremoval@gmail.com or discussed by calling (561) 568-2329.